Managed Services for GIS

We do the heavy lifting, so you can focus on the big picture. 

Why Managed Services for GIS?

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Certified GIS experts around the clock

With access to 300+ certified GIS experts for round-the-clock support, we keep your GIS infrastructure running smoothly.

With Managed Services, your GIS team is empowered to drive strategy, not just manage systems.

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Reliable performance when it matters most

With proactive monitoring and expert support, your system stays available and responsive when your organisation needs it most.

GIS downtime disrupts core business functions, Managed Services for GIS ensures uninterrupted operations.

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Enterprise-grade security that you can trust

Hosted on ISO-certified infrastructure with built-in controls, you maintain full oversight while reducing risk and exposure.

Gain enterprise-grade protection and governance with Managed Services.

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Invest in your GIS with confidence

Move from variable spending to a predictable service model that scales with your needs and reduces long-term cost.

Bring clarity and control to your GIS investment.

Case Study: How Managed Services for GIS turned complex spatial data into tangible business value.

By embedding GIS and spatial services into its digital strategy, Goodman transformed a complex portfolio into a business-critical platform. Managed Services ensures performance, scalability, and security so their team can focus on growth and innovation.

Leveraging integrated geospatial solutions and streamlined data farming, Goodman unlocked new efficiencies and actionable insights across its operations.

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 "We have been partnering with Esri Australia Managed Services to host and manage our ArcGIS Enterprise environment since 2020. Over that time, our environment has remained healthy and incredibly stable, and they have had no issue delivering on the uptime service level agreements. Technical issues have been rare, but when they have occurred, the team has worked quickly to get them resolved with minimal impact to our business."

RAELENE FORBES, GIS SERVICES LEAD | ASSET MANAGEMENT AND TECHNOLOGY

Hear from our team on how Managed Services for GIS can deliver value for your business.

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Keep your GIS always-on, always-secure, and always-ready.

Connect with a Managed Services expert today

Frequently Asked Questions

How is this different from a traditional IT managed service provider?

Esri Australia’s Managed Services is built specifically for GIS and the ArcGIS ecosystem. It is delivered by GIS specialists who understand the platform’s role as a strategic business system, not just infrastructure.

Does GIS Managed Services support our security and compliance requirements?

Esri Australia’s Managed Services for GIS is delivered through ISO 27001-certified, sovereign hosting with enterprise-grade security controls. Compliance and governance are embedded into day-to-day operations.

How quickly can we see value?

You’ll quickly see value through stabilisation, improved performance and lower operating costs. With Esri Australia as your Managed Services partner, you’ll benefit longer term from increased uptime and the ability to refocus your team towards more strategic initiatives.

Do we hand over control of our GIS by outsourcing it?

No. It’s a partnership, not a handover. Think of us as a natural extension of your team’s capability.

You retain ownership, visibility and control, while we take on the operational complexity.    

Is Esri Australia’s Managed Services for GIS offering able to scale with my business?

Yes. The service is designed to scale as your organisation grows and is cloud-agnostic. Esri Australia’s Managed Services offering adapts without unexpected overheads and disruptive builds.

What other benefits does Esri Australia’s Managed Services for GIS offer?

By proactively monitoring and managing your GIS environment, your organisation can prevent issues before they impact operations. This strengthens security and compliance, reduces downtime and ensures business continuity.

Can Esri Australia’s Managed Services for GIS work alongside our existing partners and systems?

Yes. Our services are designed to work with your current environment, not replace it.

We support on-premises, cloud-hosted, and hybrid GIS environments, including those delivered with existing partners or providers. 

What are geospatial services?

Geospatial services refer to the tools, technologies, and expert support used to collect, manage, analyse, and visualise location-based data (GIS) to improve decision-making and operations.

They go beyond mapping. Modern geospatial services combine Geographic Information System (GIS) technology, cloud infrastructure, data management, and expert support to deliver real-time insights about people, assets, and environments.

For organisations, this means turning complex spatial data into actionable outcomes, such as:

  • improving operational efficiency and service delivery

  • enabling faster, data-driven decisions

  • enhancing planning, forecasting, and risk management

 

However, managing GIS in-house can be complex and resource-intensive. This is where Managed Services for GIS play a critical role. By providing proactive monitoring, system optimisation, and specialist expertise, geospatial services become a reliable, scalable, and business‑critical platform not just a technical system.

In short, geospatial services help organisations unlock the full value of their location intelligence, while reducing operational burden, improving performance, and enabling long-term growth.